1664 Privacy Policy — User Personal Data Protection
This Privacy Policy explains how 1664 collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding the privacy of every Malaysian user who entrusts their data to us.
Effective date: January 2026. Continued use of this platform constitutes your full acceptance of this policy.
What information do we collect from users?
When you register or use the 1664 platform, we collect the following types of information to ensure the platform functions properly and to provide a secure user experience:
Account Information
This includes your full name, date of birth, email address, phone number, and registered password. This information is used to verify your identity and manage your platform account.
Device & Browser Information
We record device type, operating system, phone model, IP address, browser used, and session log data. This information helps us detect suspicious access and ensure platform compatibility across Android and iOS devices.
Payment Information
For deposits and withdrawals in Malaysian Ringgit (MYR), we store bank account holder names, bank account numbers, and transaction records. We do not store credit or debit card details directly — all transactions are processed through encrypted payment gateways.
Usage Data
We record in-platform activity such as games played, bets placed, access times and account setting preferences. This data is used to improve the user experience and detect any unusual activity.
- Information We Collect
- Purpose of Data Use
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
How does 1664 use your information?
All information collected by 1664 is used solely for legitimate platform operations and improving the user experience. The primary purposes for which your data is used are as follows:
- Identity verification and access control: Ensuring that only legitimate account owners can access their accounts and process financial transactions.
- Financial transaction processing: Enables MYR deposits and withdrawals to be processed accurately and securely through supported local payment methods.
- Platform improvement: Usage data is analysed in aggregate to understand usage patterns and improve the stability and functionality of the platform across mobile devices.
- Fraud prevention: Detecting and investigating suspicious activity, including unauthorised access attempts or platform use that violates our terms of service.
- Service communications: Sending important notifications related to your account, security, or policy changes via email or your registered communication method.
- Legal compliance: Meeting applicable legal obligations in Malaysia, including anti-money laundering (AML) requirements and customer identity verification (KYC).
1664 does not use your data for third-party marketing purposes without your consent.
How does this platform use cookies and tracking?
The 1664 platform uses cookies — small text files stored on your device — to keep core platform functions running smoothly. The cookies we use fall into several categories:
- Session cookies: Keeping you logged in while you use the platform so you don't need to sign in again each time you navigate between pages.
- Preference cookies: Saving your language settings, display preferences, and other customisations you have configured in your account.
- Security cookies: Used to detect unusual access attempts and protect your account against cyber threats.
- Internal analytics cookies: Recording navigation patterns within the platform to help us understand which sections are frequently used and which need improvement.
You can manage cookie preferences through your browser settings. However, disabling session cookies may affect core platform functionality, such as the ability to stay logged in.
How long is data retained and how is it protected?
1664 retains users' personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law. Financial transaction records are typically retained for a minimum of five years for legal compliance and audit purposes.
Once an account is closed at the user's request, personal data will be deleted or anonymised within a reasonable timeframe, unless there is a legal requirement to retain it for longer.
On the technical security front, 1664 implements the following measures to protect user data:
- SSL/TLS encryption for all data transmitted between user devices and our servers.
- Passwords are stored using one-way hashing — your original password is never stored in plain text.
- Strict access controls on our database — only authorised staff can access users' personal information.
- Continuous monitoring for suspicious activity and attempted system intrusions.
While we take all reasonable steps to protect your data, no system is completely free from risk. Users are encouraged to use strong, unique passwords and to never share their login details with anyone.
Is user information shared with external parties?
1664 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, there are limited circumstances where user information may need to be shared:
- Payment processors: Information required to process MYR deposits and withdrawals is shared with the payment gateways or financial institutions that facilitate those transactions. All such parties are bound by strict confidentiality agreements.
- Legal compliance: Where required by a competent authority, court, or Malaysian law, 1664 may disclose the necessary user information.
- Fraud prevention: In cases involving fraud investigations or illegal activity, relevant information may be shared with the appropriate authorities.
Any data sharing is carried out carefully and only to the extent necessary. 1664 does not grant access to user data to advertisers or third-party marketing platforms.
User rights over personal data
As a 1664 platform user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: If the information we hold is inaccurate or outdated, you have the right to request a correction through the account management section or by contacting customer support.
- Right to Deletion: You may request deletion of your personal data by closing your account, subject to legally mandated retention requirements.
To exercise any of these rights or for any enquiries regarding your data privacy, please contact us at [email protected]. Further information on account and security matters is also available on the FAQs.
Have questions about how 1664 handles your data?
Reach our support team at [email protected] or visit our FAQ page for more information on account security and user privacy.